Privacy Policy

Updated: November 24, 2025

Thank you for visiting Skin Labs Co. (“Skin Labs,” “we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, products, SMS program, and services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely by third-party payment providers)

  • Account login information

  • Communications with customer support

Automatically Collected Information

When you browse our website, we may collect:

  • IP address

  • Cookie identifiers

  • Browsing behavior

  • Device type and operating system

  • Pages viewed and time spent on the site

SMS Program Information

If you opt into SMS messages, we may collect:

  • Phone number

  • Carrier information

  • Message timestamps and content (for service operation purposes only)

2. How We Use Your Information

We may use your information to:

  • Process orders and deliver products

  • Communicate with you regarding purchases or customer service

  • Send marketing emails or SMS promotions (if opted in)

  • Provide personalized product recommendations or offers

  • Improve our website, products, and services

  • Prevent fraud and enhance security

  • Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share information only with:

Trusted Service Providers

Companies that help us:

  • Process payments

  • Deliver orders

  • Send emails and SMS messages

  • Provide website hosting and analytics

  • Provide customer support

These partners are required to keep your information confidential.

Marketing Partners (Email Only)

Skin Labs Co. may share email addresses with trusted marketing partners for relevant promotions or advertising.
We do not share phone numbers or SMS opt-in data with any third parties for marketing or promotional use.

Legal Requirements

We may disclose information if required by law, legal process, or to protect our rights and customers.

Business Transfers

If we undergo a merger, acquisition, or sale of assets, your information may be transferred, but will remain protected under this policy.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Improve website performance

  • Personalize your browsing experience

  • Deliver relevant ads

  • Analyze website traffic

5. SMS Communication Policy

Consent

By providing your phone number, you consent to receive SMS messages from Skin Labs Co. for promotions, updates, and customer notifications.

Opt-Out

Reply “STOP” to unsubscribe at any time.

Data Rates

Your carrier’s standard messaging and data rates may apply.

No Third-Party Sharing

We do not share, sell, or transfer mobile numbers or SMS opt-in consent to any third party for marketing or promotional purposes.

6. Your Rights

Depending on your location, you may request to:

  • Access the personal information we have about you

  • Request updates or corrections

  • Request deletion of your information

  • Opt out of marketing emails and SMS

  • Request a copy of this Privacy Policy

  • Designate an authorized representative to act for you

To submit a request:
admin@skinlabsco.com

7. Data Security

We use industry-standard security measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our website and products are not intended for individuals under 13. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this Privacy Policy as our practices change. The updated version will be posted on this page with a new “Updated” date.

10. Contact Us

For questions, concerns, or privacy requests:

Skin Labs Co.
Email: admin@skinlabsco.com